At 3CR Bioscience, we understand the frustration in ordering a product and expecting it to be delivered in a timely manner only to find that it will take several weeks before the product is delivered.
That is why we want to make a commitment to our customers to mitigate against this concern. We endeavour to:
- Ship all orders within two working days of an order being placed for orders up to 2 L.
- For orders larger than 2 L, where possible, we will ship the whole order within two working days. If we are unable to ship the whole order, we will ship the first 2 L of the order within two working days and the remainder of the order within one week.
- Orders to the Americas and Asia will only be shipped on a Monday, Tuesday or Friday to avoid reagents sitting in customs over a weekend.
- Orders to Europe will ship every day apart from Thursday for the same reason.
- For customers ordering in excess of 12 L per year, we are happy to allow the customers to hold one month of stock on their site, as an un-invoiced back-up supply of our products.
Please feel free to request a visit to our manufacturing facility, we’d be more than happy to see you here and show you around.